Contact Us

Whether you have spotted an error in one of our reviews, want to suggest a new non Gamstop casino for us to look at, or simply have a question about how casinos not on Gamstop actually work, we would like to hear from you. This page explains the best ways to get in touch and what to expect once you do.

What we can help with

Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop, from long-established Curaçao-licensed operators to newer sites still building a track record. Readers typically contact us about a handful of things, and it helps to know which ones we are actually able to answer:

• Review accuracy — if a bonus term, wagering figure or payment option listed against one of the sites we cover (such as Betmica, Kikibet or Betninja) has changed, let us know and we will check it
• Site suggestions — if you know of a casino not on Gamstop that isn't on our list yet, we can add it to our research queue
• General questions — how self-exclusion schemes work, how our ratings are put together, or how a particular payment method behaves at these sites
• Corrections and feedback — broken links, out-of-date offers, or anything on the site that reads unclearly

What we cannot do is manage your casino account, process a deposit or withdrawal on your behalf, or intervene in a dispute between you and an operator. Those matters need to go directly to the casino's own support team, since we are a review and comparison resource rather than a gambling operator ourselves.

Before you write in

A lot of common questions are already answered elsewhere on the site, so it is worth a quick check first:

• For a full breakdown of how sites not on Gamstop are ranked, and reviews of the leading options, see our Non Gamstop Casinos UK 2026 guide
• If you are concerned about your own gambling, or want to understand the tools available outside of Gamstop, our Responsible Gambling page covers deposit limits, time-outs and where to find support
• For details on how this site operates, our editorial approach and our commercial relationships, visit the About Us page
• Questions about how the site itself may be used, including liability and content rules, are answered in our Terms and Conditions

What happens after you contact us

We read every message that comes in. Straightforward corrections and factual queries are usually the quickest to resolve, since they just involve checking a bonus term or a payment detail against the operator's current site. Broader questions — for example, about how a particular casino handles GBP withdrawals, or why a site sits where it does in our rankings — may take a little longer, since we like to give a proper answer rather than a rushed one.

We are not able to guarantee a response time, and we cannot advise on individual disputes with an operator, but general feedback about the accuracy or usefulness of our content is always welcome and does shape how we update the site.

A note on independence

Non Gamstop Casinos may earn commission when readers click through to a casino from this site. That relationship never decides where an operator sits in our rankings or what we say in a review, and getting in touch to query a rating will not change that stance — we will simply check the facts and correct anything that is genuinely wrong.

Reminders that apply to every visitor

Everything on this site is intended for adults aged 18 and over. If you are contacting us because you have previously self-excluded and are looking for balanced information on casinos operating outside that scheme, that is a legitimate use of this site, and our reviews are written with exactly that reader in mind.